Support
Questions, or trouble with the app or your subscription? Write to us. We reply within 2 business days.
Send an emaillbrebelatto@gmail.com
Frequently asked questions
How do I cancel or change my subscription?
In the app, open Profile → Manage subscription. On iPhone you can also go to Settings → [your name] → Subscriptions → Cozziny. Cancel at least 24 hours before the trial or period ends to avoid being charged again.
I changed phones and lost Pro.
Sign in with the same Apple or Google account as before and tap Profile → Restore purchases.
How do I get a refund?
Payment is handled by the store, and so are refunds: on iPhone at https://reportaproblem.apple.com; on Android through Google Play.
How do I delete my account?
In the app, open Profile → Delete account. This removes the account and the stored recipes and photos, but doesn’t cancel the subscription: cancel it in the store first.